SAPS Kenton aim to jack-up service delivery to all community members.
In a recent meeting with Captain Parkinson, Head of SAPS Kenton, we discussed ways for SAPS to improve their service delivery to the community at large. To this extent, we have come up with the following plan.
- Anyone wishing to complain of bad service from Kenton SAPS should email their grievance to email@example.com
- I will document and verify these incidences.
- I will collate all the reported complaints and bring them to the attention of Captain Parkinson at regular feedback meetings.
This initiative will allow us, the residents, to keep an eye on the quality of service delivery being offered by SAPS. It also means there will be a system in place for monitoring service delivery even if the head of station is not present.
We hope that this reporting method will increase the already excellent working relationship we have with the police. It should alleviate SAPS from receiving (often irrational) rants because of unverified rumour and hearsay, and instead, offer constructive feedback on which they can build an even better service.
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A KOSRA SECURITY INITIATIVE – WORKING TOGETHER WITH THE COMMUNITY!